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Plivo

Last updated October 13, 2025 · View as Markdown

plivo_logo.png Plivo is an online cloud communication platform that offers businesses a scalable way to communicate with their customers. Their API platform lets businesses quickly incorporate voice and text messaging capabilities (both SMS and MMS) into their own applications, and offer SIP trunking and phone number rental services.

In order to integrate Plivo with Relyance AI you will need an Auth ID and Auth Token.

In Plivo:

  1. Login to your Plivo account.
  2. Go to your dashboard here: https://console.plivo.com/dashboard/
  3. Copy the Auth ID and Auth Token to be used in Relyance.

Plivo-3.png

In the Relyance AI application:

  1. Login to your Relyance account.
  2. Navigate to the Settings Menu in the bottom left-hand side.
  3. Select Integrations.
  4. Click on the Vendor Integration tab.
  5. Find the Plivo integration card and click it to open its connections.
  6. Under Authentication Method, choose Custom.
  7. Paste the Auth ID and Auth Token into their respective fields.

Plivo-1.png

The Authentication step asks for:

  • Auth ID: required.
  • Auth Token: required; held as a secret.
  1. Click Authenticate.
  2. At this point, you should see the following result on the Vendor Integrations page:

Plivo-2.png

  1. Congratulations, you are now connected to Plivo.

Manage this integration with Terraform

Connections for this integration can be managed as code with the Relyance Terraform provider. Non-secret fields go in auth.params; secret fields go in auth.secrets_wo, which is write-only — never stored in Terraform state. Rotate secrets by bumping auth.secrets_wo_version.

resource "relyance_integration_connection" "plivo" {
  vendor = "plivo"
  name   = "<your connection name>"

  auth = {
    method = "access-token"
    params = {
      auth_id = "<auth_id>"
      data_storage_location = "us"
    }
    # Secret fields are write-only: sent to Relyance, never stored in state.
    secrets_wo = {
      auth_token = var.plivo_auth_token
    }
    secrets_wo_version = 1
  }

  scans = { "property-inspection" = { enabled = true } }
}