Delighted

Delighted is an online self-serve feedback platform for gathering NPS (Net Promoter Score), CSAT (Customer Satisfaction), CES (Customer Effort Score) or 5-star ratings along with open-ended responses. It provides an easy way to gather real time, actionable feedback from your customers, employees, partners, and vendors.

In order to integrate Delighted with Relyance AI you will need an API Key.

In Delighted:

1. Login to your Delighted account.
2. Once logged in, go here: https://app.delighted.com/docs/api
3. Under the Authentication section, copy your API Key.

In the Relyance AI application:

1. Login to your Relyance account.
2. Navigate to the Settings Menu in the bottom left-hand side.
3. Select Integrations.
4. Click on the Vendor Integration tab.
5. Find the Delighted integration card and click it to open its connections.
6. Under Authentication Method, choose Custom.
7. Paste the API Key into its respective field.

The Authentication step asks for:

• API Key: required; held as a secret.

9. Click Authenticate.
10. At this point, you should see the following result on the Vendor Integrations page:

11. Congratulations, you are now connected to Delighted.

Manage this integration with Terraform

Connections for this integration can be managed as code with the Relyance Terraform provider. Non-secret fields go in auth.params; secret fields go in auth.secrets_wo, which is write-only — never stored in Terraform state. Rotate secrets by bumping auth.secrets_wo_version.

resource "relyance_integration_connection" "delighted" {
  vendor = "delighted"
  name   = "<your connection name>"

  auth = {
    method = "api-key"
    params = {
      data_storage_location = "us"
    }
    # Secret fields are write-only: sent to Relyance, never stored in state.
    secrets_wo = {
      api_key = var.delighted_api_key
    }
    secrets_wo_version = 1
  }

  scans = { "property-inspection" = { enabled = true } }
}